Privacy Policy for Beaulea Clinic
Effective Date: 13th November 2024
At Beaulea Clinic, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you engage with our services, both in-person and online.
1. Information We Collect
We may collect personal information to provide and improve our services. This information includes:
- Contact Information: Name, email address, and phone number.
- Medical Information: Health history, treatment records, and any other information relevant to providing safe and effective treatments.
- Payment Information: Credit or debit card details and billing information for processing payments.
- Online Activity: Information about your interactions with our website, such as IP addresses, browser type, pages visited, and cookies.
2. How We Use Your Information
Beaulea Clinic uses your information for various purposes, including:
- Service Provision: To schedule appointments, create treatment plans, and deliver high-quality care.
- Client Support: To respond to enquiries, follow up on appointments, and send service-related communications.
- Marketing and Promotions: To inform you about services, promotions, or events that may be of interest. You can opt out of marketing communications at any time by contacting us at hello@beauleaclinic.com or calling +44 (0) 7825 737317.
- Legal Compliance: To meet legal obligations, such as maintaining records as required by law.
3. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information. We may share your data in limited circumstances:
- Service Providers: With trusted third parties who assist us in delivering our services, such as payment processors or IT support.
- Legal Requirements: If required by law or to protect the rights, property, or safety of Beaulea Clinic, our clients, or others.
4. Data Security
We use a range of security measures to protect your information, including encryption, access controls, and secure servers. Only authorised personnel have access to sensitive information, and we regularly review our security practices to keep your data safe.
5. Client Rights and Choices
You have the right to:
- Access or Correct Information: Request access to or correction of your personal information.
- Withdraw Consent: Opt out of receiving marketing communications at any time.
- Request Deletion: Request that we delete your personal information, subject to any legal retention requirements.
To exercise these rights, please contact us at hello@beauleaclinic.com or by calling +44 (0) 7825 737317.
6. Cookies and Online Tracking
Our website uses cookies to enhance your browsing experience, analyse website traffic, and personalise content. Cookies are small text files that are stored on your device by your browser. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired. These cookies help us understand user preferences, improve site functionality, and provide a more personalised experience.
You can manage or disable cookies through your browser settings; however, please note that disabling cookies may impact your experience on our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
7. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Once information is no longer needed, we securely dispose of it.
8. Policy Updates
Beaulea Clinic may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates may be communicated to clients directly. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: hello@beauleaclinic.com
Phone: +44 (0) 7825 737317